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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Oakey {Phillips}

Michelle Oakey {Phillips}

January 13, 2026

5  out of  5
rating by Michelle Oakey {Phillips}
"Great experience working with them! Very responsive and helpful with what we needed."
We responded:
"Michelle, thank you for the feedback in working with us on your insurance needs. We do appreciate your business and it’s always good to know we are making a positive impact . Eric Z."
Profile photo of Victoria Moore

Victoria Moore

January 12, 2026

5  out of  5
rating by Victoria Moore
"Vanessa helped me insure my engagement ring and wedding band, took no time at all and was a super easy process! Thanks to Vanessa I can party all night and not worry about losing a stone."
We responded:
"Thank you for sharing your insurance experience Victoria, and supporting a local business in the process! It’s great to hear Vanessa helped you insure a precious and sentimental item and I appreciate you working with my office as it helps me keep local and great team members like Vanessa! Eric Z. "
Profile photo of Shelby McConnell

Shelby McConnell

January 7, 2026

5  out of  5
rating by Shelby McConnell
"I love calling in and paying my bill! The girls are always so nice to talk to! They always go above and beyond to help us out and make sure we are covered with good rates 10/10"
We responded:
"Thank you Shelby! We truly appreciate you working with our office for your insurance needs and being a loyal customer. I will pass along the kind words. Eric Z."
Profile photo of Harry Angeles

Harry Angeles

December 31, 2025

5  out of  5
rating by Harry Angeles
"Hannah’s enthusiasm, and professionalism is unmatched. I don’t think I’ve ever met anyone so passionate at their job as much as she is. It definitely made my experience with this company so much better:) Thank you Hannah :3 Happy New Years!"
We responded:
"Harry, thank you for the feedback and allowing Hannah to handle your insurance needs. She is fantastic and I will be sure to give her the feedback!! Thank you so much! Eric Z"
Profile photo of Jim Hallett

Jim Hallett

December 1, 2025

5  out of  5
rating by Jim Hallett
"Been with this office for a while. Saved a bunch of money moving over here. Also, they have been a big help whenever I needed it. Glad I made the switch all those years ago."
We responded:
"Appreciate you allowing us to help with your insurance Jim! Thank you for the feedback and working with our office. Eric Z"
Profile photo of Janice Gemma

Janice Gemma

November 26, 2025

5  out of  5
rating by Janice Gemma
"Hannah was friendly and helpful when I called in to add my new horse trailer to my policies. I had proof of insurance emailed to me and the dealership in minutes. I would highly recommend this agent’s office when looking for insurance."
We responded:
"Thank you for sharing your insurance experience with our office Janice! We appreciate the feedback and I will be sure to let Hannah know how helpful and friendly she was. Appreciate you working with our office! Eric Z"
Profile photo of Courtney Hummel

Courtney Hummel

November 21, 2025

5  out of  5
rating by Courtney Hummel
"I had a wonderful experience with Eric’s office! Hannah was extremely nice and helpful answering my questions. It’s great seeing them at community events supporting our local community"
We responded:
"Thank you for the feedback Courtney! It’s always great when we can help people answer their insurance questions! I’ll be sure to share with Hannah. Eric Z."
Profile photo of Gail Brashear

Gail Brashear

November 18, 2025

5  out of  5
rating by Gail Brashear
"Hannah was fantastic to work with. I reached out with a ton of questions regarding the insurance and Hannah was so informative and patient with all my questions. She was responsive to all my follow up emails and was easy to talk with. Hannah was the best."
We responded:
"Gail, thank you for the feedback and sharing the great insurance experience with Hannah! She’s amazing and I will be sure to pass along the kind comments on your experience. Thank you for trusting us with your insurance needs. Eric Z"
Profile photo of Lisa Gideon

Lisa Gideon

November 14, 2025

5  out of  5
rating by Lisa Gideon
"Vanessa is extremely knowledgeable and helpful, she is always a pleasure to work with!"
We responded:
"Thank you Lisa for the feedback and allowing us to assist with your insurance needs. We appreciate you allowing us the opportunity and will surely pass along the great work by Vanessa! Eric Z."
Profile photo of louise faires

louise faires

November 13, 2025

5  out of  5
rating by louise faires
"Eric is the consummate insurance consultant. Knowledgeable, compassionate and patient. He was generous with his time in explaining my insurance needs and options. I never felt "pressured" in all of my interactions with him. He is a blessing to our community."
We responded:
"Thank you Louise for the kind words! I always appreciate the opportunity to sit and learn what people are trying to accomplish and find the right fit for their insurance needs. Appreciate the feedback as it helps us get better. Eric Z."
Profile photo of Sean Moore

Sean Moore

October 22, 2025

5  out of  5
rating by Sean Moore
"I just moved back to Washington and was in need of new vehicle insurance. My previous insurance rates unexpectedly skyrocketed. After reaching out to several companies, I chose to go with Eric Zabala at State Farm. His team, particularly Vanessa Ruiz, treated me with honesty and respect. It was Miss Ruiz who persuaded me to make the switch. Thank you all for reducing my bill by almost $100 a month. I'm excited to continue working with them in the future."
We responded:
"Thank you Sean! We appreciate you working with us on your auto insurance and are always happy to help! I will be sure to share the feedback with Vanessa! Eric Z"
Profile photo of Trisha Trembulak

Trisha Trembulak

October 6, 2025

5  out of  5
rating by Trisha Trembulak
"If I could give more than 5 stars I would. I was searching for a local office, after moving to Tumwater, through a different insurance company (the rates at my old one kept going up and up despite the lack of claims) and I filled out their form online. Hanna immediately reached out and saved me $150 a month on my premium with same coverage with the exception of lower deductibles. Not only did I hit the jackpot in savings, working with Hannah was an even bigger win! She is kind, hard working, up beat and knowledgeable, all the best qualities I look for when I need help in an area I know nothing about. Thank you Hanna…5,000 gold stars for you!!"
We responded:
"Thank you Trisha for the great feedback on your insurance experience! We try hard to make this happen and Hannah makes it look easy with her great personality and professionalism. I will surely pass this along!! Eric Z"
Profile photo of Jessica Houchin

Jessica Houchin

September 19, 2025

5  out of  5
rating by Jessica Houchin
"Eric and the team at this location are all amazing! Hannah is so personable and friendly, they are wonderful to work with!"
We responded:
"Thank you Jessica for the kind words! We appreciate you working with us on your insurance needs. Eric Z"
Profile photo of Buckweat Terry

Buckweat Terry

June 27, 2025

5  out of  5
rating by Buckweat Terry
"Love Eric!! Very professional and always involved in the community!"
We responded:
"Thank you for the kind words and letting us handle your insurance needs! Eric Z"
Profile photo of Joshua Carnell

Joshua Carnell

May 28, 2025

5  out of  5
rating by Joshua Carnell
"Great group, Hammer was a pleasure to work with."
We responded:
"Joshua, thank you for the 5-star review! My team and I are always here to serve you and your insurance needs. -Eric"
Profile photo of Elliott Boggs

Elliott Boggs

April 18, 2025

5  out of  5
rating by Elliott Boggs
"Some of the sweetest people I’ve ever met!"
We responded:
"Thank you for the kind words! Eric Z."
Profile photo of Ellen Barry

Ellen Barry

April 18, 2025

5  out of  5
rating by Ellen Barry
"Hannah is the sweetest!!"
We responded:
"I will be sure to pass along the kind comments! Thank you for letting us assist in your insurance needs. Eric Z."
Profile photo of rabeckah woodcook

rabeckah woodcook

April 9, 2025

5  out of  5
rating by rabeckah woodcook
"Eric and Hannah are awesome. My mom has her insurance with Eric, I went to him to see about a quote and Eric out did the competitor with a lower price. I am very pleased with Eric and his team they are all very nice."
We responded:
"Thank you for letting us handle your insurance needs Rabeckah! Happy to help and my team makes it easier! Thank you for the kind words. Eric Z."
Profile photo of Julia Watson

Julia Watson

April 7, 2025

5  out of  5
rating by Julia Watson
"I am blown away by the prompt and efficient customer service that I received from Vanessa. I called for a quote and due to my personal situation they were unable to insure my specific home. HOWEVER, Vanessa referred me to another agency that she knows and helped set up the entire transaction. Honestly, this was top level customer service. I truly an so thankful for all of the help."
We responded:
"Thank you Julia for the kind remarks and allowing us to assist with your insurance needs even though sometimes we can’t complete it for you. What we can do is get you pointed in the right direction in this case to ensure your taken care. I couldn’t do this without great people and Vanessa is one of them, I will be sure to pass along the remarks! Eric Z "
Profile photo of Kelli

Kelli

February 20, 2025

5  out of  5
rating by Kelli
"Hannah was wonderful to work with, easy to talk to and super helpful. Happy to look into anything she didn't readily have an answer to! Love that!"
We responded:
"Thank you for the feedback Kelli! I’ll be sure to let Hannah know she was able to help with your insurance needs. Eric Z"
Profile photo of Michael Brunstein

Michael Brunstein

January 18, 2025

5  out of  5
rating by Michael Brunstein
"It was an exciting experience to work with Hannah Evans, a highly skilled, upfront and helpful insurance professional. She taylored my home and auto policies to meet exactly my needs, no less, no more. She was amazingly fast and precise, friendly and responsive. I wish I could give her 10 sars instead of available 5. Thank you Hannah. Michael Brunstein Tumwater WA."
We responded:
"Thank you for trusting us with your auto insurance needs Michael! Eric Z. "
Profile photo of Susan Lakey

Susan Lakey

September 28, 2024

5  out of  5
rating by Susan Lakey
"Casy was very helpful in suggestions about reducing my insurance bill. She kind and professional. Thank you Cast"
We responded:
"Thank you Susan for the feedback! It’s great to hear Casidy was able to assist you in your insurance billing needs. Eric Z"
Profile photo of Carolyn Okinsky

Carolyn Okinsky

August 22, 2024

5  out of  5
rating by Carolyn Okinsky
"Hannah Evans helped me today and I really appreciate all she did to try to decrease my insurance. She spent 40 minutes on the phone and ended up finding great solutions for me. She is an excellent representative for State Farm. With all the insurance increases perhaps State Farm should give all their great employees raises..."
We responded:
"Thank you for this feedback Carolyn! It is always great to hear when my team is helping customers navigate your insurance needs. We are also locally owned and independent so I will be sure to keep this in mind!! Eric Z"
Profile photo of Kaleb Norman

Kaleb Norman

August 21, 2024

5  out of  5
rating by Kaleb Norman
"I'd like to give a shout out to Cassidy! She is basically awesome. One of those people that you can hear her pleasant demeaner over the phone that makes you smile. Thank you Cassidy for all your assistance. I feel you went the extra mile for us. :) Thanks from Mrs. Norman"
We responded:
"Thank you for the shout out to Casidy! She is awesome and I appreciate you working with the office for your insurance needs! I will pass along the compliment. Eric Z"
Profile photo of Shane Clarke

Shane Clarke

May 31, 2024

5  out of  5
rating by Shane Clarke
"Hannah is excellent. She focuses on the details (which is essential for insurance), is great at communication, and is just a pleasure to work with. I highly recommend."
We responded:
"Thank you for the feedback Shane! Hannah is amazing and we appreciate you working with us for your insurance needs. Eric Z"